Privacy Policy

Effective Date: August 20, 2025

RoadRunner Towing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, request services, or contact us directly.

By using our website or providing information to us, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

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• Information You Provide Directly:
  When you fill out a contact form, call for service, or otherwise reach out to us, we may collect your name, phone number, email address, vehicle details, and any other information you voluntarily provide.

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• Automatically Collected Information:
  Our website may collect technical data such as your IP address, browser type, pages visited, and device type using cookies or analytics tools to enhance user experience.

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2. How We Use Your Information

We use the collected information to:

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• Respond to service requests and inquiries

• Schedule towing or roadside assistance services

• Improve our website performance and customer experience

• Send updates or service-related communication (if applicable)

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3. Information Sharing

We do not sell or rent your personal information. Your information may be shared with trusted service providers or contractors involved in fulfilling your request. These third parties are required to keep your information confidential.

We may also share information if required by law or to protect our company, customers, or the public.

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4. Cookies and Website Tracking

Our website may use cookies to analyze traffic and improve functionality. Cookies are small files stored on your browser that help us understand how users interact with our website.

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You may disable cookies in your browser settings if you prefer not to allow this type of tracking.

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5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet can be guaranteed 100% secure.

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6. Your Rights

If you wish to review, correct, or delete any personal information we have collected, you may contact us directly using the information below.

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7. Links to Other Sites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors.

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9. Policy Updates

We may update this Privacy Policy as needed. All updates will be posted on this page with the revised effective date. Continued use of the website after changes are posted indicates your acceptance of the updated policy.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

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RoadRunner Towing
11785 E FM 1518
Schertz, Texas 78154
Phone: (210) 658-8610